Effective Date: May 8, 2025

This Privacy Policy includes our Notice of Privacy Practices as required under HIPAA.

It explains how Luxe Aesthetic Center (“Luxe,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal and health information when you visit our websitehttps://luxemedspa.net(the “Site”) or receive services at our clinic located in Yorba Linda, California.

By using our Site or services, you agree to this policy. If you do not agree, please do not use our Site or services.

1. Information We Collect

1.1 Personal Information

We may collect information you voluntarily provide, such as when you:

• Book an appointment online

• Fill out a consultation or intake form

• Contact us via phone, email, or web forms

• Subscribe to our email newsletter

This may include:

• Name

• Email address

• Phone number

• Date of birth or preferred appointment date

• Medical history (for treatment planning)

• Billing or payment information

• Treatment-related photographs (with your consent)

   

1.2 Technical & Usage Data

When you use our Site, we may automatically collect:

• IP address

• Browser type and version

• Pages viewed and time spent on the Site

• Referral sources

• Device type and unique identifiers

• Cookie data and tracking pixels

   

1.3 Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our content. You can manage cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Schedule and confirm appointments

• Provide aesthetic and medical services

• Respond to inquiries and support requests

• Send appointment reminders or service updates

• Improve our website and customer experience

• Send marketing communications (with your consent)

• Fulfill legal and regulatory obligations

   

3. Sharing Your Information

We do not sell your personal or health information. We may share information with:

• Service providers(e.g., scheduling, payment processing, secure platforms)

• Healthcare professionalsinvolved in your care

• Regulatory bodies or legal authoritieswhen required by law

• Other third parties, but only with your explicit consent

All service providers handling PHI operate under HIPAA-compliant agreements.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. While we take reasonable steps to secure your data, no online transmission is 100% secure.

5. Data Retention

We retain your personal and health information only as long as necessary for treatment, business operations, and legal compliance, unless otherwise required by law.

6. Your Rights and Choices

You have the right to:

• Opt outof marketing emails via the unsubscribe link

• Access or correctyour personal information

• Request deletionof your data, subject to legal obligations

• Control cookiesand online tracking via browser settings

   

7. Children’s Privacy

Our services are intended for individuals age 18 and older. We do not knowingly collect or store information from children under the age of 13.

8. Third-Party Links

Our Site may contain links to third-party platforms (e.g., Instagram, Yelp, Facebook). We are not responsible for their content or privacy practices. We encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the new effective date.

10. Notice of Privacy Practices (HIPAA)

This section outlines how we handle your Protected Health Information (PHI)under the Health Insurance Portability and Accountability Act (HIPAA)and the California Medical Information Act (CMIA).

We may collect and use PHI (such as medical history, treatment plans, photos, and treatment records) to:

• Provide aesthetic and healthcare services

• Coordinate or refer care to other medical professionals

• Process payments and insurance claims (if applicable)

• Conduct clinic operations such as quality improvement and recordkeeping

• Comply with legal requirements

   

We will not:

• Share your PHI with unaffiliated third parties without your written authorization

• Use your health information for marketing or promotional purposes without consent

   

Your HIPAA Rights:

You have the right to:

• Request a copy of your health records

• Request corrections to inaccurate information

• Request restrictions on certain uses or disclosures

• Receive a list of disclosures we’ve made

• Request that we communicate with you confidentially (e.g., by email only)

• File a complaint with us or with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information below.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Luxe Aesthetic Center
18619 Yorba Linda Blvd.
Yorba Linda, CA 92886
Phone: (714) 970-9100
Email: info@luxemedspa.net